PRIVACY STATEMENT I SUPPORT CREATIVES

This is the website of I support creatives, limited partnership.

Postal address: Rodekruislaan 4, bus 26, 2600 Berchem.

Company number or VAT number: BE1001074543.

YOUR PERSONAL DATA ARE MY RESPONSIBILITY.

I support creatives attaches great importance to your privacy and is therefore transparent about what information I collect about you. This privacy statement is intended to give you an insight into the data that I collect, why I collect the data and what I do with it. Your privacy is important and I hope you will take the time to read this policy carefully. 

WHAT INFORMATION DO I COLLECT FROM YOU AND WHY?

STATISTICS

When you visit our website, I store certain data about you in statistics (Google Analytics). This data includes browser type, location data (IP address), the operating system you use and the domain name of the website that directed you to our website. I use these statistics to analyse the browsing behaviour of our visitors and to use them to optimise my website for our users. The statistics are completely anonymous, so you have nothing to fear.

CONTACT INFORMATION

When you fill in the intro talk form on our website, I keep a record of the information you fill in. I securely store your first name, last name, telephone number, email address, message and the time of sending. This is necessary to be able to communicate with you in the correct way.

When filling in forms, your personal data are only processed in the context of my customer management. If you are a customer with us, I also store your contact and invoice data. These data are necessary for a smooth cooperation.

WITH WHOM DO I SHARE YOUR DATA?

Your personal data are never passed on to third parties, unless to comply with legal obligations. Only I support creatives uses your data. I do not share your personal data with companies, organisations and individuals, except in one of the following circumstances:

With your consent: I share your personal data with third parties when you have given me permission to do so. When you ask me about products or services from my partners or other trusted companies, I share your data so they can contact you.

HOW DO I SECURE YOUR DATA?

The data is stored in a well secured and protected online database. Because I collect and process all data within Belgium, it is protected in accordance with European privacy standards. Furthermore, users are protected against unauthorised access by means of:

encrypting my website with SSL.

WHAT IS THE RETENTION PERIOD FOR YOUR DATA?

I support creatives stores your personal data for up to 3 years after you have sent a contact form.

WHAT RIGHTS DO YOU HAVE?

As a user, you also have a number of rights which relate to your personal data. If you wish to invoke one of these rights, please contact I support creatives directly by sending an e-mail to hi@isupportcreatives.com. I do my best to process all requests within 30 working days.

RIGHT OF ACCESS AND RECTIFICATION

You have the right to inspect all personal data that I collect from you. You can have any incorrect or incomplete data changed or deleted.

RIGHT TO BE FORGOTTEN

A visitor always has the right to have his data removed from my database.

RIGHT TO FILE A COMPLAINT

If you believe that I have processed your data unlawfully, you have the right to lodge a complaint with the Privacy Commission.

RIGHT TO WITHDRAW CONSENT

Any user or visitor whose personal data is collected has the right to object to the processing of that data.

RIGHT TO RESTRICTION OF PROCESSING

You have the right to (temporarily) stop the processing of your personal data.

AMENDMENTS

My privacy statement may be amended from time to time. The privacy statement of I support creatives was last amended on 01/01/2021.

COOKIES

This website makes use of cookies. Cookies are small data files that are sent to your browser from this website and stored on your hard drive. This data is used to identify repeat visitors and to better adapt the website to them. In this way, the visitor will be able to log in more quickly and, if necessary, see adjusted content. This way, you do not have to fill in your personal details again each time you visit this website.

If you wish to remove these cookies, please consult the manual of your browser. Within your browser you also have the possibility to configure your settings regarding these cookies. You can configure the browser in such a way that it prevents the use of cookies, that it always warns you when a cookie is made or that the cookies are afterwards removed from your hard disk.

HOW TO CONTACT ME REGARDING THE PRIVACY STATEMENT?

If you wish to respond to this privacy statement, you can contact me:

By e-mail: hi@isupportcreatives.com

By phone + 32 496 34 73 01